All our Electricians are qualified and highly experienced professionals with proper background checks & verifications done, such that your safety is never compromised. Also we offer a 7 day warranty on our service. If the problem recurs within this time period, we will re-do the job free of cost.
It is absolutely safe for you to trust our Electricians. All our Electricians go through a round of background verification before being hired. Moreover, our Operations Team is always in constant touch with the Electricians while the work is being done.
We operate between 9 a.m to 7 p.m, 7 days a week.
Presently we do not offer a before 9 a.m or a post 7p.m service.
We have rate cards visible on the APP and Web. Rate cards have prices for most of our services. For certain services, it is important for our Electricians to make an inspection at your house, evaluate the scope of work and then give prices.
We offer 7 days warranty on the work done. We would do the rework free of cost (excluding if any spare part/material is needed) should a problem arise within 7 days of the work done by us.
All our rates for Electrical Services are only for Labor Charges. They do not include the cost of materials. Our Electricians will tell you what all materials (spare parts) is required for the job. You can choose to buy the materials yourself, or our Electrician will buy the same for you. Always insists for bills, in the later case.
Our Electricians shall help you in the procurement of spare parts/materials from standard shops. However, HouseJoy will not be responsible for the quality of the spare parts; it lies on the manufacturer/seller of the same. The Electrician should submit the original copy of the bills to you at all times.
There is no such thing called a minor work or major work. Our rates are dependent on the workmanship/skillset required and time needed to complete the work. However, the rates may not always be directly proportional to the time spent on the work.
We do not have hourly or day-wise rates. Our rates are dependent on the workmanship/skillset required and time needed to complete the work. However, the rates may not always be directly proportional to the time spent on the work.
You can have full faith in the quote provided by HP. Every single quote submitted to the customers are diligently checked and verified by our Operation Managers. However, if you still feel that the quote is on the higher side, you can always call up HP and ask for a justification.
If you do have any complaints, suggestions or feedback with regard to the service quality, or our service provider, pricing etc please report it to our Customer Support Desk at 9453608181 or mail us at firstname.lastname@example.org. It is advised to do this within 24hrs of your service
Using The App
Placing an order on the Housejoy App is fast and simple Steps:
Once you open the App on your smartphone, choose the service you would like to order
Enter your exact requirement along with a schedule that works best for you.
The service provider will then arrive at your home and fix the issue. Our team might also call you before the visit.
Go to the Google App store and search for Housejoy. The App is free to download. We're also working on an app for iOS as you read this.
Absolutely! Our experience on mobile is among the best! It's as easy as Book, Schedule & Relax. Book a service, schedule a time and relax while the job gets done at your home by our expert team. Additionally, there will be offers that are exclusive to the app from time to time. There are many other exciting features that you will soon see on your app in the coming weeks. The Housejoy app is truly the best way to be rewarded for taking care of your home!
You need to ensure that you've signed in with your email id that was used to place the orders to see them in the app. All orders that you place with us are tied to the email that you provide against the order.